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Please see some helpful information

Travelling to our clinic

Clinic Address
City Gate House
246-250 Romford Road,
London, E7 9HZ

By bus: we are in walking distance from bus routes 25, 58, 86, 325, 330, 425. You need to get off from the bus at Sprowston Road bus stop if you come from Ilford direction or need to get off from the bus at Margery Park Road bus stop if you come from Stratford direction.

Train: we are in walking distance from Forest Gate train station.

Car Park

We have limited parking facilities, only one car at a time. You might need to pay for your parking or need to wait if our parking is occupied by one of our patients and you attend on that time. Side road parking free on Saturday and Sunday anytime, weekdays after 18:30.

Visiting Your Office or Home
When we are visiting you at your home or office it might be difficult to be on time exactly because of unforeseen circumstances for example unexpected traffic or a vehicle breakdown. We will update you in a timely manner. Please be patient.  

Chaperone Policy

N3 Physiotherapy is committed to providing a safe, comfortable environment where patients and staff can be confident that the best practice is being always followed and the safety of everyone is of paramount importance.

All patients are entitled to have a chaperone present for any consultation, examination, or procedure where they feel one is required.

Wherever possible we would ask you to make this request at the time of booking the appointment so that arrangements can be made, and your appointment is not delayed in any way.

Cancellation and Refund Policy

if you do not attend (DNA) or miss the appointment, change, or cancel your appointment in less than 24 hours you will be charged fully for the booking. We consider a refund on the event of a medical emergency that prevented the patient from attending the session, up on providing evidence.